1. Introduction
At Tikariy Machu Picchu EIRL, we respect and protect the privacy of our clients and users. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide through our website https://tikariymachupicchu.com, as well as during our in-person and digital interactions, in accordance with applicable data protection laws.
2. Information We Collect
We collect personal information that you voluntarily provide when making reservations, subscribing to receive information, making inquiries, or hiring our tourism and travel services. The information we collect includes:
- Personal data: full name, ID/passport number, email address, phone number, and postal address.
- Payment information: credit or debit card details to process payments for our tourism services.
- Travel preferences: information related to your preferred destinations, activities, and requested services.
- Browsing data: IP address, browser type, visit duration, pages visited, and other data collected through cookies and similar technologies.
3. Purpose of Data Processing
We use the information collected for the following purposes:
- Manage and confirm bookings for tours, transportation services, and other travel packages.
- Process payments and issue receipts.
- Communicate with you regarding your booking, respond to your inquiries, and provide updated information about our services.
- Send promotions, offers, and news of interest, provided you have consented to receive such communications.
- Analyze and improve our services to offer you a better experience.
4. Use of Cookies
Our website uses cookies to improve the user experience, analyze browsing behavior, and offer personalized content. You can configure your browser to reject cookies; however, this may limit some functionalities of our website.
5. Sharing of Information
At Tikariy Machu Picchu EIRL, we do not share your personal information with third parties, except in the following cases:
- With trusted service providers (e.g., hotels, transportation operators, and tour guides) to properly deliver the services contracted.
- With financial institutions and payment service providers to securely process transactions.
- When required by law, to comply with regulations or respond to legal processes.
- With your explicit consent for other specific purposes.
6. Data Storage and Security
We are committed to implementing appropriate security measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or destruction. However, please be aware that no internet transmission or storage system is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Once the data is no longer needed, it will be securely deleted.
8. User Rights
You have the right to access, correct, delete, limit, or request portability of your personal data. You may also object to the processing of your information for specific purposes or withdraw your consent at any time.
To exercise these rights, you may contact us at info@tikariymachupicchu.com.
9. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page and, when appropriate, you will be notified through a prominent notice on our website.
10. Contact
If you have any questions, comments, or concerns about this Privacy Policy or the processing of your personal information, you can contact us at:
Address: Calle Ahuacpinta 732, Cusco
Email: info@tikariymachupicchu.com
Phone: +51 954519214
